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Signing into my account on community forums

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New Member

Signing into my account on community forums

Trying to post a question on my pc and it won't let me log In. I use the correct log In info. Even says log in successful then asks me to log in. If I use my cell phone like I'm currently doing, I have no issues. What gives?
5 REPLIES 5
Associate Professor
New Member

Re: Signing into my account on community forums

Yes. Doesn't seem to be helping
Moderator

Re: Signing into my account on community forums

Hello mistyblades,

That is interesting. Do you use a social media login like Facebook or Google+ to login to the community? You can also try "Incognito Mode" on your browser  CTRL + SHIFT + P for Firefox, CTRL + SHIFT + N for Chrome) and logging in that way. Do let me know what you use to login and if incognito mode works for you.

Thanks,
Amanda
New Member

Re: Signing into my account on community forums

Nope just my email address. Don't have social media I'm using safari.
Moderator

Re: Signing into my account on community forums

Hi mistyblades,

I am not sure how I missed your reply, but I apologize for being late. If logging in works on another device, I'd say the next step we should do is trying another browser. Should that not resolve your logging in issue, the next step would be to clear your DNS cache on your computer, which I'll have to look up steps for, but can certainly provide if you still cannot login on another browser.

Thank you,
Amanda