In that case I suggest editing your post from a few minutes ago to answer Liz's questions. Click on the three dots to the upper right of the post, click Edit Reply, then add the info and post it.
-What are you streaming? (YouTube, Netflix, Facebook video, Hulu, Amazon, etc.)
Amazon-worked, but took awhile to load
Sling-didn't work, constantly pausing even after adjusting setting to medium connetivity
-In what streaming quality are you watching? (480p, 720p, 1080p, etc.)
Sling med 1.2 mb/sec
amazon couldn't tell
-Is the Video Data Saver on or off (currentlty it's off).
-What exactly are you experiencing when streaming, buffering, pixelation, etc?
some pixeling, mostly streaming interruption for no less than 10 seconds every couple minutes
-What time are you testing streaming?
This was around lunch time
I tried to use my android box after midnight and had to check speed test, no wasn't your recommended one but ooika? it showed less than 2 download at 1220 am cdt. I thought it throttled up then??
If you're having those issues, then please start a new thread under Tech Support and explain your specific issues in detail. To start a new thread, go to the Tech Support page and click on Start a topic.
I have the same issues!! The only thing connected to the internet is main tv and it just shows for like 10 secs then buffers I can’t watch nothing on sling or Hulu! When my iPhone is connected to it it does the same thing! I’ve only had this service for almost two months and super hate it and that’s a strong word to use but by far the worst I’ve encountered.
The problem doesn't appear to be related to a WiFi signal issue. Liz and/or the engineers would be able to see if this was the case through the remote diagnostics they run on the equipment, as well as tech seeing such during the site vist that was recently performed. A WiFi booster, whether HughesNet's own or a 3rd party model, would be unlikely to help in this instance.
Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.