We've had the service for approximately three weeks now and have not been able to stream videos (Netflix, HBO Go, Hulu, etc...) much at all. There was one exception, 12/25, when were able to watch ONE video with only minimal buffering.
I've done the tests on the "HughesNet" site, at different times of the day and it averages in the 1-3 Mbps download speed. I went to testmynet, today, and verified, with a 25 MB download, it is significantly less than the advertised speed of 25 Mbps (it was 3 Mbps). I fully understand that "advertised" and "actualized" are not the same but this is a huge difference.
I do not have the ability to connect to the modem directly (MacBook Air does not have a LAN connection point) so I cannot complete the troubleshooting steps per all of the criteria however, I'm pretty sure that since the speeds are staying pretty consistent, there must be something, I am doing or within the system, wrong.