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Slow Speed HELP

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Maui1957
Freshman

Slow Speed HELP

I had slow speeds back in October and something was fixed and its been working well. Now all of the sudden I have very slow speed when on-line and when trying to stream netflix. I have reset modem twice and am trying to run the required tests however 2 25MB test is taking approx 10-15 minutes to complete. 
I am out of data for the month however I have 29 GB of tokens available as I knew i would be running out before the end of the cycle and should not be slowing down based on purchasing those tokens....Here are the test results. 

 

https://testmy.net/quickstats/Toad1957

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