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Slow and No Internet

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New Member

Slow and No Internet

I called and it worked while I was on the phone. Then I tried to call back and I couldn’t get through and then I was hung up on!
That’s terrible!
4 REPLIES 4
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New Poster

Re: Slow and No Internet

Same here. Signed up last week and have had terrible service. Download speeds & upload speeds very low.  Internet conecction drops out all the time. Almost unusable. Reminds me of dialup. No availability of customer service or tech support due to caronavirus. 

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Distinguished Professor II

Re: Slow and No Internet

Yeah, it's currently pretty bad.  It's not just HN, it's pretty much everywhere. 

 

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Moderator
Moderator

Re: Slow and No Internet

Hi Upward2020, 

 

  Thank you for reaching out to us. I'd like to assist you, please private message me the SAN or associated phone number so I can run diagnostics on your site.

 

Thanks,

Liz

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Moderator
Moderator

Re: Slow and No Internet

Hello Upward2020,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.