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Slow download. Can't connect to airport with iPhone.

New Member

Slow download. Can't connect to airport with iPhone.

I have a similar problem that many in this forum seem to have, slow download speed. I'm getting 5.03 at best and 2 at worst. It has been slow since I've had the service and it seems to be getting worse. Also my iPhone won't connect to my built in airport. When I had time warner I used the same mac and the same phone it worked perfectly. Now with Hughes net it sees the mac but insists it is not connected to the internet. Rick Modem Ser:83 0010192371 a5
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Moderator

Re: Slow download. Can't connect to airport with iPhone.

Hello Rick,

Welcome to our community and thank you for your post. Upon looking at the devices connected to your modem, I see a MAC Address ending in :83 and indicates that is an Apple product, so your modem is detecting the device. You may need to clear out your network settings on the Mac if it was previously connected to another ISP to ensure you receive everything from HughesNet (as far as settings) automatically. If you need some instructions on how to do this, we'll need the OS version you are running on the Mac to produce steps. Let us know!

Thanks
Amanda