We engaged with our engineers to run further diagnostics on your system and everything seems to be fine. It may be helpful to know that network balancing operations, designed to distribute the traffic throughout the network, are ongoing. Please check your private messages for more information.
Hi jc2, you don't, I'll check your diagnostics. Can you reach http://systemcontrolcenter.com ? If so click on "System Status" and provide me the state code listed.
Just saw that the post was edited, I think I might have missed that. If the LNB has water we need to replace it right away. I'm going to create an order to dispatch a tech out to you ASAP, they will call or text you to confirm the date and time. Currently it is set for Sunday between 8-11AM, but you can change it when they call/text if needed.
On a side note, your signal history doesn't point to any issues until October 28th which was this past Wednesday. Impeccable timing isn't it? Lol
My calendar on my computer slid down so I was looking at the 28th of November, which was a Wednesday. I think I'm ready for the weekend
The tech came out yesterday and replaced the LNB. Signal strength is up over 100. Speeds are about the same but everything is working fine. The technician is a super nice guy. The same person that did my Gen5 upgrade and the last service call. Thank you so much for all your help.