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Slow internet at night

Alum

Re: Slow internet at night

Hi Richknox,

I understand there hasn't been an improvement to your experience. I'm still working with our engineers. The extended break has prolonged some of the feedback. Bear with us as we continue to work this for you.

- Chris
New Member

Re: Slow internet at night

Yes Chris, it has been installed for over a week now. Still very slow at night even with the new plan
Alum

Re: Slow internet at night

Hi Steve,

OK, I will have to go back and see if our engineers can find something new, or share some further insight on your site. The speed tests your recently posted about are testmy correct?

- Chris
New Member

Re: Slow internet at night

Yes, on testmy
Sophomore

Re: Slow internet at night

Did this ever get resolved? I am having the same issue. Working with tier 2 tech support to try and resolve.
Moderator

Re: Slow internet at night

Hi chrisjeanette,

 

This thread has been inactive for a few months, so to get the best possible assistance, we recommend creating your own thread. Add some detail such as when the issue began, what devices you are experiencing it on, etc.

 

Thanks

Amanda