In case you didn't realize there are community rules. Quit the foul language and personal attacks. They aren't tolerated, nor needed.
You won't get help from Hughesnet if their speed tests show you are getting at least 20 Mb speeds. I have a 3 Mb service that is also satellite and it is faster than the 20 Mb Hughesnet for general surfing and email. They give you the sorry but you're getting the speed advertised and do nothing about it. The problem is the latency of their satellites is horrendous. Their tests don't take into account the time it takes to load the page which in my case is 20 seconds to load the speed test page. My other service at 3 Mb is done with the speed test before Hughesnet even loads the test. Ridiculous.
"The problem is the latency of their satellites is horrendous."
Satellite internet has high latency due to the laws of physics, not due to a specific company.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
OP's concern has since been resolved so I'm closing this old thread. Please start your own if you would like to work with us in addressing your concerns.