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Slow or absent signals

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jimpamwells
New Poster

Slow or absent signals

I have been trying to figure out why it seems like I am loosing signal or it slows way down at times. I have the HF1000 unit and have read through the Tech Forum and seems like several people have been having the same problems. It dosen't seem like it's any certain web site or type of technology hooked to it. Is there anything on your end that you could check to see if you have a problem? I have checked both the wireless router and the HughesNet software, they say everything is working properly, yet at times it seems like the signal just gets shut off.

 

thanks

Jim

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GabeU
Distinguished Professor IV

@jimpamwells

 

I'll tag the reps for this thread because they are probably going to at least want to replace your modem.  I'm not 100% positive on this, but those HT1000 modems are fairly old and a bit "twitchy".  

 

@Liz @Amanda

 

 

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