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Slow service high price

Tutor

Re: Slow service high price

Dang Gabe & BirdDog, your high speeds and maintenance of them are impressive.

Lately, my primetime upload is non-existent. That went in the dumpster a few weeks ago.



I do most of my primetime performance testing with the Hughes Performance test but I try to do some testing with testmy. Not much at night because the upload tests usually fail.

http://testmy.net/quickstats/Gateswood

Distinguished Professor IV

Re: Slow service high price

GW,

This what they will need.  Please make sure, when testing, to use only a single device connected directly to the modem.  No router.  Please use the 2MB manual test size for upload tests, and try to run a batch of three to five tests, each spaced at least five minutes apart, and try to run a batch at various times of the day, ideally morning, afternoon and evening.  After you've run some tests, come back and indicate so, and the reps can look at the speeds. 

What you've run thus far is helpful, but they will need to have a few run with the protocols stated.

With that stated, other than those really whacky ones of 4Kb and 7Kb, your upload speeds aren't awful, but they do seem a bit low.     

Also, when you run download tests you should use the 12MB manual size.


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Tutor

Re: Slow service high price

No need Gabe. The engineers have been working on my system/account for ages.  It's finally come down to this. My beam is so grotesquely oversold there's nothing that can be done. I've been told it will remain this way until they launch the new satellite.

Alternatively, the best I can hope for is bigtime churn with enough people growing so sick and tired of it they abandon Hughes and free up some bandwidth for me.
Distinguished Professor IV

Re: Slow service high price

Ah.  That's not good.  Well, supposedly the satellite is launching some time in September, and hopefully it won't be long before they finish their testing and such and get it online. 

I wouldn't count on the second option happening.  LOL. 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Assistant Professor

Re: Slow service high price

Gabe, where did you see a September launch date? This is all I have found: https://community.myhughesnet.com/hughesnet/topics/hey-gang-found-this-little-nugget
Distinguished Professor IV

Re: Slow service high price

Ah.  My mistake.  I was looking at the wrong one.  December, not September. 

AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Assistant Professor

Re: Slow service high price

That's a shame because I'm perfect.  : )

I'm hoping the December date is valid. Would think so as assembling the booster stages and rolling out to the pad all takes time and jockeying around launch dates isn't all that easy. Of course also assumes the satellite is ready, all buttoned up, shipped to Florida and on top of the candle by then.

Is nice to see it is all USA launch this time. US location and booster.

Honorary Alumnus

Re: Slow service high price

I was hunting around for a hint as to how long the calibration and testing phase was for Echostar17.
It was launched July 5th 2012. It is interesting to note that initially it was "parked" at 119.99' W. for a time before being moved to its assigned orbital location of 107.1' W.
It had 60 spot beams that had to be aimed and it doesn't seem that that could be done when not in its final location.
This thread was the first mention of ES17:
  https://community.myhughesnet.com/hughesnet/topics/the_gen4_bird_echostar_17_is_parked_in_geosync_or...

But I couldn't find the date of first operation.
Anyone remember when service actually started ?
Tutor

Re: Slow service high price

No Gabe, definitely not good. Not sure I believe a word of it. I think it's more like the Rapid City gateway is very goofed up and they don't know how to fix it.

Regardless, something is going on. A couple of weeks ago they jiggered the Hughes test history page and removed the ability to export a csv spreadsheet file. I think they got tired of people like me analyzing their performance data.
Advanced Tutor

Re: Slow service high price

Gwalk,

I think this might be the right date.
http://www.dslreports.com/shownews/121429