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scrisp43
New Member

Slow slow anybody else

I just got off the phone with HN. My system has been so slow for about 2weeks now. I only use this internet for school . After he checked my system he tells me i have been over my usage since 5/21 and it reset on 6/6.Whatever he did fast now. 15min into the call he gives me a token for usage. Just not sure about HN.
5 REPLIES 5
BirdDog
Assistant Professor

It is a capped service (data limit). You buy a data plan just like cell phone. You go over the limit then you are throttled to about 150 kbps.
Not sure about what? Did you not know about a set amount of data per month?

School, especially if video, can use large amounts of data.
Mary Sappier
New Member

You guys stuck PERIOD
Mary Sappier
New Member

So much for your slogan about getting anyone internet service. You should state "That is if you doing have trees.
scrisp43
New Member

This reply was created from a merged topic originally titled Slow slow anybody else.

I just got off the phone with HN. My system has been so slow for about 2weeks now. I only use this internet for school the. After he checked my system he tells me i have been over my usage since 5/21 and it reset on 6/6.Whatever he did fast now. 15min into the call he gives me a token for usage. Just not sure about HN.
Liz
Moderator
Moderator

Good morning scrisp43,

Welcome and thanks for posting. BirdDog succinctly explains it. For more details about our Fair Access Policy, please check it out here:
http://legal.hughesnet.com/FairAccessPolicyGen4.cfm

Thanks,
Liz
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