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Slow speed. Impossible watch You Yube ( stops to download 3-5 times, picture quality is poor) Web page download is 1-2 mins.

Assistant Professor

Re: Slow speed. Impossible watch You Yube ( stops to download 3-5 times, picture quality is poor) Web page download is 1-2 mins.

Right now the elephant in the room in his case is he can't connect to http://192.168.0.1/ . Not the same problem you're having.
Honorary Alumnus

Re: Slow speed. Impossible watch You Yube ( stops to download 3-5 times, picture quality is poor) Web page download is 1-2 mins.

And that smells like a "IP Address Conflict" issue.

Here are some  points

You can not change the IP address of a Hughes modem. It is hardwired at 192.168.0.1:

You CANNOT do a remote LAN IP address change on a router without losing the connection when the change is put into effect.

There are TON of NIC adaptor settings that will affect performance.

There are SEVERAL tons of router settings that will affect performance.

System baseline performance levels need to be established with a single computer connected directly to the Hughes modem.

Hughes, with the exception of a single Dlink router (if ordered and installed at time of service inception) does not provide detailed "Networking" support.

Hughes is your ISP, not your personal IT Department.

If networking support is needed it can be had here in the Community but there is simply too many variables for Hughes to give detailed support for every switch, router and access point by however many manufactures, models and versions since the dawn of time.

Time for some screenshots of key settings of the NIC and the router.


Distinguished Professor III

Re: Slow speed. Impossible watch You Yube ( stops to download 3-5 times, picture quality is poor) Web page download is 1-2 mins.

BirdDog,

Is it possible for there to be a conflict when trying to reach the SCC if the IP address is set to the same for the router?  Might the OP have better luck trying to use http://systemcontrolcenter.com/ instead?  I'm just speculating. 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Assistant Professor

Re: Slow speed. Impossible watch You Yube ( stops to download 3-5 times, picture quality is poor) Web page download is 1-2 mins.

It doesn't matter, a conflict is a conflict, that address is just text form of IP address but still connects directly to the modem interface. The router can not be set to 192.168.0..1 or there will be all sorts of problems like Gwalk talks about below.

Again, trying to get marpolo71 to take the router out of the equation to see if it is as least part of the problem.

Sometimes by the time folks come here they are tired of troubleshooting though....sigh.
Distinguished Professor III

Re: Slow speed. Impossible watch You Yube ( stops to download 3-5 times, picture quality is poor) Web page download is 1-2 mins.

Thanks for the info.  The OP definitely needs to try it without the router.  Hopefully he/she will take the advice and do so, otherwise the problem may never be solved. 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
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New Member

Re: Slow speed. Impossible watch You Yube ( stops to download 3-5 times, picture quality is poor) Web page download is 1-2 mins.

I've been a customer for years. I Rate CS as poor, The Hughesnet page as a data HOG! BUT, my Apple Airport Extreme router has always run well. Speed seems to start slow, but keeps building. Just downloaded 18mb in a few seconds. I threw my PC's into the trash years ago, too much fiddling to set up and keep running. OSX 10.11 is trouble free, router sets itself up. Seems like Windoz gets lots of blame to me.
Alum

Re: Slow speed. Impossible watch You Yube ( stops to download 3-5 times, picture quality is poor) Web page download is 1-2 mins.

Hi marpolo,

The difference between all other forms of customer service is that we are at the corporate level. With enough data we can escalate your case to our engineers, who'll make changes to your site directly. However, with no recent information there is not much we can do. Looking forward to your reply.

Thanks,
Chris