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Slow speed, unhappy with service

Professor

Re: Slow speed, unhappy with service

If I'm reading the posts correctly, the person who has the router connected directly to the computer is Jim Llewellyn, not mahartzler.
Professor

Re: Slow speed, unhappy with service

"No, we can't borrow a cable. He works at Hobby Lobby, and I am disabled.This is how you run your business? Suggesting people borrow things in order to run equipment tests for your convenience? No, not going to do that."  How do you expect them to help you, then?  Wouldn't you rather "endure" with a system that works?
Assistant Professor

Re: Slow speed, unhappy with service

She said, "We have 2 laptops, 2 cell phones, 2 tablets". How is she connecting those? Again, confused.
Moderator
Moderator

Re: Slow speed, unhappy with service

Well just had a dunce moment. BirdDog is correct, if one has a router, one has an ethernet cable because the router has to be connected to the modem. (is it friday yet?)

In any case, mahartzler will have a new router and cable to work with if needed.

-Liz

Thanks,
Liz

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Assistant Professor

Re: Slow speed, unhappy with service

Liz, you're just still in shock from the Cubs win like the rest of us. : )
Professor

Re: Slow speed, unhappy with service

Oh, goodness. I need a dunce cap. Does HN send those?
Moderator
Moderator

Re: Slow speed, unhappy with service

I stopped watching baseball after the Nats got booted out T__T  

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

Distinguished Professor IV

Re: Slow speed, unhappy with service

Oh, goodness. I need a dunce cap. Does HN send those?
Maybe I can send you one.  I've earned a few over my time here.  LOL. 

AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Professor

Re: Slow speed, unhappy with service

Awesome! LOL
New Member

Re: Slow speed, unhappy with service

For some odd reason, I'm not getting email notifications for replies in this thread. It says I'm following this thread, but it doesn't send emails. IDK

First, I had no idea that I could use the cable that connects the modem to the router, or that it was an ethernet cable. It must be hard for all of you to deal with dumbasses like me.

Second, while I appreciate your thoughtfulness at sending the router, I am concerned because in my neighborhood packages disappear off my porch before I can retrieve them. I don't let my shipments get delivered to the house, I always pick them up from FedEx or UPS. The US Postal Service is the only one I can't control. I hope you requested a signature.

My husband is quite upset about all of this, particularly at how quickly the data allowance fritters away. We don't play a lot of games, and we don't download movies. We are in the process of looking for a house in a neighborhood that doesn't steal packages off our porch (if such exists), or a home with some acreage where the neighbors aren't close enough to see packages delivered. I suspect our data allowance is being consumed by our home searches.

As I said before, I think the speed is what HughesNet intended it to be, just not what the sales rep at Century Link promised. We talked about our data usage, and he opined that 10GB would be more than enough, given our internet usage, and the fact that we don't download movies and such. Clearly, he was wrong. Clearly, signing up with HughesNet wasn't the best financial decision we've ever made.

We'll make do, somehow. I do have a question about purchasing and using tokens. When I purchase tokens, are they automatically applied? Or do I have to login to apply them? Thanks.