cancel
Showing results for 
Search instead for 
Did you mean: 

Slow speed

New Poster

Slow speed

https://testmy.net/db/Klv8C3jRM

https://testmy.net/db/xiMAWI8Mg

https://testmy.net/db/9AWMO3FX5

 

Seems throttled all the time 2Mps-5Mps the best it will do. These reults with cable plugged in to modem. Not wifi.

 

Please advise.

 

Brian

 

1 REPLY 1
Distinguished Professor III

Re: Slow speed

@Brnhwlnd32 

 

If you don't already, please be sure to leave your HughesNet modem plugged in so that the reps can run remote diagnostics on your HughesNet equipment if they deem it necessary.  The reps are on M-F from approximately 8AM to 5PM EST.  It can take them a day or two to reply.    

 

Though I don't know if the reps will need additional speed tests performed, the protocol for the speed tests is here, including the proper test sizes and procedures.  Still, it would probably be good to get a few tests in using that proper protocol in the meantime.  

 

https://testmy.net/quickstats/Brnhwlnd32


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit