Corrosive,
Why the large tests sizes? Is there a specific reason you use such large sizes?
I'm getting some fantastic speeds lately.
http://testmy.net/quickstats/Gabe1972
jamesflom,
Can you provide the results URL from your testmy.net speed tests, if you already have an account set up, that is?
Make sure that when you perform the tests outlined by Corrosive you create an account and do the tests under that account. This will keep a record of the tests run and the results, which the Official Reps will need. The record also shows a pattern and allows individual tests to be selected to view the results.
I saw his speed tests, too. I think the automatic tests are giving lower speeds due to variances. I see the full size speed tests are pretty good.
James,
I see you have some definite variances. Sometimes good, sometimes bad.
What you should do, and what the reps will need, is a series of tests over time. Try to do a block of at least three tests, each test being spaced at least five minutes apart, and do a block at different times of the day, if you are able. Perhaps one block in the morning, one in the afternoon, and one in the evening. This will help to give the reps an idea of what's going on. They are on M-F, so they will be back on Monday.
Also, as noted earlier, make sure that when you do the tests you are connected directly to the modem, no router.
Normally, it's requested that the tests are done with the manual 12MB test size, but if they take more than seven seconds, they will resize, often to much higher sizes, so if you see this happening often, it's okay to use the 15MB size, as they don't automatically resize. If this isn't happening often, though, you should use the 12MB test size.
If you wanted to run any upload tests, use the manual 2MB size for those, not the 12MB size like with the download tests.
Corrosive,
It's on!!! LOL.
I just figured I'd try one of those large tests to see if it gave me any different of a result. I still have nearly all of my Bonus Bytes, so I figured, why not?
I do a lot of tests, as you'll easily notice. LOL..
Hello Chris,
Yes I have tried plugging one computer directly to the HughesNet modem via Ethernet. I have ran test other times of the day but it was before I set up my account at testmynet. Just to clarify facebook videos work fine on the computer but buffer on cell phones. I plugged an ethernet net cable into my tv and it still buffers watching Hulu. To watch a 10 second facebook video on my phone will take about 2 minutes and it doesn't make a difference what time of day it is.