I'm sort of in the same boat as you. I have fantastic speeds during off peak hours, but often my speeds during peak hours can get quite low, as is evidenced below. However, for me, it's not been much of a problem, as I don't stream. When it comes to regular browsing, I don't notice any difference between the times when it's the speed below or when I'm hitting 30Mbps. That's just me, though. If you are trying to stream or watch a video, I can see how it can be a problem.
To add, there's nothing wrong with my setup or equipment. I'm just on a packed beam/gateway, and during peak hours a lot of people are on. But, again, it doesn't really bother me, but that's just me.
AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
On Jupiter 1 satellite I can stream at that speed on low def Netflix. Sure, takes a few to load but really no buffering once it catches up.
Also having those low speeds at night lately. My beam isn't overloaded too bad that I'm aware of. Kinda wondering if they're messing with things getting ready for the new satellite. Maybe redirecting traffic to fewer servers and outroutes while they upgrade facilities? Would like to think that could be a reason, I can live with that short term.
Month or so ago my speed went to total doo doo day and night when they switched my outroute.
Again, would like to think maybe a new path for the new satellite they were testing out. Went back to normal once they put me back to previous outroute.
Has declined the last few weeks again which I can't help but think it has to do with traffic diversion while they upgrade. Kind of like new highway construction, things get worse before they get better.
Just an old man's ramblings and conjecture though.
The tech came and did a re-point, he said that my signal went for 122 to 125. He didn't think that would make much of a difference. He said that the new gen5 satellite should help take away some traffic. But he said my slowest speed should be around 8meg a second during prime time, not 1 or less
Will be Monday before Amanda is able to respond or do any further troubleshooting for you. Can you confirm the tests have been done on a computer that is directly attached to the modem (Hughes HT1XXX)?
I don't think they need any more tests than what you have performed for now unless you can get some early morning or afternoon tests (around 3-4PM and 7-9AM). Many more tests at the same time period looks to show similar results day after day and at this point, IMO, is draining valuable data allowance.