This is a Support Community. People post here because they want help for the issues they're experiencing. And why? Because this is a SUPPORT COMMUNITY. From day one you've done nothing but post short complaint blurbs. If that's all you're going to do, please do it elsewhere.
If you're actually looking for help this time and slow speed is your issue, and you're not out of data, run some speed tests as outlined in these instructions and post your testmy.net "My Results" link. That's the first step to getting help here.
Go ahead and "cut the wire," You obviously don't like the service and aren't willing to do anything to improve it, so you should just cancel it instead of pointlessly bleating.
Charlie51 wrote:
Ive contaced 3 times ..been on with tec people ..to only get worse .i going to cut the wire..
If you'd like help for your speed issue, please start your own topic in Tech Support, which you can do here. You will need to run these speed tests. Please be sure to read the instructions thoroughly and run the tests as instructed. Please also make sure you have data before running the tests, as tests run while out of data and throttled will be of no value.
To answer your last question, no, they don't change satellites. The evenings are the slowest due to that being the time period when the highest number of people are online.