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Slow update speed with new modem HT1100

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kurtrust
New Poster

Slow update speed with new modem HT1100

Recently upgraded to HT1100 modem. I'm happy to report download speeds are significantly better and more consistent - in the 15mbps range vs. very low single digit speeds with HT1000. Unfortunately upload speeds are significantly worse with the HT1100. Often times below 100 kbps. I've measured using HughesNet and Testmy.net and over a couple weeks. I'm on the Ultra plan paying for upload speeds up to 2 mbps. I don't expect 2 mbps all the time, but I do expect better performance than what I'm getting. For what it's worth, my satellite receive signal is 108. Is that acceptable? Please advise on potential solution
21 REPLIES 21
Liz
Moderator
Moderator

Awesome! You're very welcome, Kurt. Feel free to visit us again in the community if you have additional concerns.

-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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