"As soon as I'm over my data limit of 20gb my speeds come to a screeching halt"
Yes, it's called Fair Access Policy. May want to stay within your data limits.
Your upload speed when you still have data shouldn't really be that low. In order for the reps to help you they'll need some speed tests to be run, but you can't really run them while you are on FAP (out of data). When you do have data available again, make sure to run some of these tests, and make sure to run them the way they are laid out in the instructions. And, because it's your upload speed that is the one of concern, it's your upload speed that should the the one that is tested the majority of the time. You should also run a few download speed tests to see if there is anything wrong with your download speed, as well.
The speed testing instructions are as follows, but again, you should NOT run them until you have data available....
To help the HughesNet Customer Service Reps get a head start on your speed concerns, please create a testmy.net account (if you do not already have one) and, while signed into that account, perform 3-5 tests during different parts of the day, then share the account results link with us here.
Most important points to remember during this test:
-do the tests while directly connected to the HughesNet modem with a LAN cable (NO third party Router or Wireless devices can be used)
-disable the WiFi while the speed tests are being performed
-use the manual 25MB size download test file
-If testing upload instead of download, please use the manual 4MB size upload test file
-space each test at least 5 minutes apart
-post your testmy results URL here, it may look something like http://testmy.net/quickstats/yourusername
For a more in depth guide on running the tests, please visit: http://customer.kb.hughesnet.com/Pages/7001.aspx
The Reps are on M-F from approximately 8AM to 5PM Eastern. They will be the ones to address your speed issues, but they will need these tests to do so.
If you are unaware of how to disable the WiFi in the HT2000W, please see "How do I manage my built in WiFi modem?" in this PDF. Make sure to click "Save Settings" after unchecking SSID Enable for each radio individually, as unchecking all four, then clicking "Save Settings", will not hold the settings.
Also once my data runs up is when the issues arrise.
That's not what you said. You said your upload speed was 300Kbps, regardless of whether you had data or not.
HughesNet sells you a package with a finite amount of high speed data. A package which you chose and which you agreed to. How you use that data, and if you burn through 20GB in one hour, is up to you. You chose HughesNet as your internet provider. HughesNet didn't choose you.
You have two options. Run the speed tests (when you again have data) so you can have the issues addressed, or don't run the speed tests and don't have the issues addressed. It's entirely up to you.
Good day to you.
You may also want to read the following thread about data management.... https://community.hughesnet.com/t5/Tech-Support/HughesNet-Data-Management-Tips-n-Tricks-How-To-Elimi...
In addition, gaming consoles can chew through a lot of data while performing updates.