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Slowest internet ever, customer service no help

Daryl
Freshman

Slowest internet ever, customer service no help

I've read other post and there are a lot angry people posting here. I'm frustrated, but refuse to emotionally immature in this community. If anyone has gotten a slow internet connection resolved, I would greatly appreciate your comments on how you did it. I've made 6 calls to customer service and have gotten no results. I'm not interested in hearing how mad you are, I'm seeking results.
4 REPLIES 4
Daryl
Freshman

Re: Slowest internet ever, customer service no help

Thanks, but tech support has done that and several other things and nothing worked.
Daryl
Freshman

Re: Slowest internet ever, customer service no help

They said someone would call me to try to resolve, that was 3 days ago....
Daryl
Freshman

Re: Slowest internet ever, customer service no help

I've probably spent 6 hours on the phone with them already.... Last call I got someone who genuinely tried to help, was on the phone with her for 2 hours 40 minutes.
GabeU
Distinguished Professor IV

Re: Slowest internet ever, customer service no help

Didn't know there was a second thread concerning the same issue.  

 

This was the first...  https://community.hughesnet.com/t5/Tech-Support/More-Slow-5-Gen-download-speeds/td-p/93757


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