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Smoke Signals Two

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mdhobbs
New Member

Smoke Signals Two

It is apparent the Reps have closed my file under Smoke Signals Are Faster so, here we go again. 
This speed test took 9 minutes to complete. The download indicated at 8.5 Mbps, far above my normal of around 2 Mbps but the upload was a meager 91 kbps. Immediately prior to the test completing I was confronted with the following: 

The scheduled tech support fellow has not yet arrived to see what he can do with his windows based machine. I am miffed at why it would require 9 minutes to complete the test at the very respectable download speed of 8.5 Mbps? Any thoughts? Oh, connected direct from modem to CPU, bypassing router. 
24 REPLIES 24
mdhobbs
New Member

Tech support refusing to answer the phone, cannot navigate anywhere on the net, no questions being answered. What a delightful company to attempt to do business with. 
mdhobbs
New Member

mdhobbs
New Member

Damned sorriest possible service imaginable! How do you stay in business????
Gwalk900
Honorary Alumnus

definition of a 504 error:

Suggested action:

Disable Turbopage so as to extend connection timeout period.

Disabling and then re-enabling will force a connection to the Web Acceleration server, perhaps a different less load one.