I have been using Gen4 for the last two months and I have to say the service has been great. The download speeds have been much better. We have been sble to watch video and no DNS errors!. Hope I haven't jinx myself. So far so good, Hughesnet.
Enjoy it while you can. It'll go down the tube in about 2 more mths. Our speeds were consistantly near 10 now we're lucky if it's 2-3. Trust me it won't last and they don't care. Their customer service is a JOKE
Oh , you really should not have posted. It started out well with GEN4 , but after 6 months of headache and frustration, I was able to get away from Hughesnet, luckily
Our Gen4 has been outstanding these last 6 months with speeds and uptime virtually perfect. Can't seem to use up the bandwidth either. Wildly better than the previous HN7000S service.
I wish you continued good luck with yours VanessaF.
