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So slow today or no connection at all.

New Member

So slow today or no connection at all.

Had to use my cell phone just to post here. Normally my home page lists me in Germantown. Can't get into my email, on ebay, Hughes net, nothing.
11 REPLIES 11
Assistant Professor

Re: So slow today or no connection at all.

Junior

Re: So slow today or no connection at all.

Hi grapesb816,

Try rebooting your terminal and router.
Ofter times I reboot my router to solve such problems however, if that does not correct the problem reboot the terminal.
If you have to reboot the terminal, then you'll have to reboot the router again after the terminal comes back online.
Hope this helps you.

Don  Smiley Happy
Junior

Re: So slow today or no connection at all.

WOW, BirdDog, you're fast on the keyboard! LoL
New Poster

Re: So slow today or no connection at all.

Hi grapesb816,

Thanks for posting. BirdDog beat me to the punch. As the link indicates, our engineers are aware of this and are currently working to restore normal service. I apologize for this inconvenience. Your patience and understanding are greatly appreciated.

-Liz
Highlighted
New Member

Re: So slow today or no connection at all.

My download speed is verry slow in NWPA, Bradford, PA, Been that way all day, called tech support they said all is good?
Alum

Re: So slow today or no connection at all.

Hi John^,

You are also under the same Gatway 4, as is everyone who is reporting this from BirdDog's link. It is being worked on. Stay tuned and we'll hopefully have an update soon.

- Chris 
New Member

Re: So slow today or no connection at all.

So will all in the NWPA area affected get a credit for a entire day with sorry internet? 
Associate Professor

Re: So slow today or no connection at all.

Moderator

Re: So slow today or no connection at all.

Good evenining,
As of 7:20 PM EST today (5/4/16) services for customers who were experiencing connectivity issues were restored. Please let us know if you still cannot connect so that we may investigate further. We apologize for any inconvienence and appreciate your patience through this matter.

Thank you
Amanda