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Something is messing with my HughesNet Usage Meter

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Moderator
Moderator

Re: Something is messing with my HughesNet Usage Meter

Good morning kitnbob,

 

Just pinging you for the info requested by our devs: Has this issue you initially reported happened multiple times in past?

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Senior

Re: Something is messing with my HughesNet Usage Meter

@Liz 


@Liz wrote:

Good morning kitnbob,

 

Just pinging you for the info requested by our devs: Has this issue you initially reported happened multiple times in past?


This only happened once to me. Oddly, GabeU found an other user with a similar graph. (discussed in this thread)

I have evidence of a breif power outage on Jan 29 (9:19 - 9:44 AM eastern) which I think is when my cache files were corrupted.

How my graph showed his reset data and his showed someones is the mystery.

 

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Moderator
Moderator

Re: Something is messing with my HughesNet Usage Meter

OK, thank you for this info kitnbob! I've sent this to one of the devs. If they need anything else, I'll let you know. Otherwise, drop a line here in the community if this happens to come up again. 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.