I just checked my sent folder here and see I PM'd you both our promotional pricing plus some additional special offerings because of your situation with current performance. That was sent on 3/20/17. I re-sent it just now and clarified on a few things. Please respond to me via PM with your plan choice so that I can make the upgrade order today.
@Amanda I got the first message and I see where you have sent another with some different information so I'll have to look into that.
I did also ask if the 2-ish Mbps that I'm seeing now is the new norm or if you had heard anything more from the engineers.
You had also mentioned in a previous thread about some billing adjustments so I wanted to check on that too.
I'm just trying to get and weigh all of my options.
Thanks for the support @C0RR0SIVE!!
If she sent you the message(s) as well, it should be in your Private Messages on here. The little envelope icon on the upper right of the page is for your Private Messages.
I sent you a PM last week but I wanted to ping you here too just to make sure you got it.
I get the same impression, that Amanda's been lifted out of the answering pit. @Liz seems to be all by herself. May the Force be with her.