cancel
Showing results for 
Search instead for 
Did you mean: 

Speed awful for over two weeks now

Highlighted
Sophomore

Re: Speed awful for over two weeks now

I may have had it out with some people on here, but it's only because of utter frustration.

Could I please get a switch deal too?

Highlighted
Moderator

Re: Speed awful for over two weeks now

Cory

 

I just checked my sent folder here and see I PM'd you both our promotional pricing plus some additional special offerings because of your situation with current performance. That was sent on 3/20/17. I re-sent it just now and clarified on a few things. Please respond to me via PM with your plan choice so that I can make the upgrade order today.

 

Thanks

Amanda

Highlighted
Sophomore

Re: Speed awful for over two weeks now

@Amanda I got the first message and I see where you have sent another with some different information so I'll have to look into that.

 

I did also ask if the 2-ish Mbps that I'm seeing now is the new norm or if you had heard anything more from the engineers.

 

You had also mentioned in a previous thread about some billing adjustments so I wanted to check on that too. 

 

I'm just trying to get and weigh all of my options. 

 

Thanks for the support @C0RR0SIVE!!

Highlighted
Sophomore

Re: Speed awful for over two weeks now

Amanda, did you send me an email too?  There's 318 emails but it looks like it's just the postings from here

Highlighted
Distinguished Professor IV

Re: Speed awful for over two weeks now

@dhorwath

 

If she sent you the message(s) as well, it should be in your Private Messages on here.  The little envelope icon on the upper right of the page is for your Private Messages.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
Highlighted
Moderator

Re: Speed awful for over two weeks now

dhorwath - check your PMs

 

Cory, I've replied to you via PM.

 

Thanks

Amanda

Highlighted
Sophomore

Re: Speed awful for over two weeks now

@Amanda

I sent you a PM last week but I wanted to ping you here too just to make sure you got it.
Highlighted
Assistant Professor

Re: Speed awful for over two weeks now


@coryedwards1978 wrote:
@Amanda

I sent you a PM last week but I wanted to ping you here too just to make sure you got it.

Beginning to think @Amanda has been promoted past answering here or way too busy with other tasks. Maybe @Liz will help.

Highlighted
Distinguished Professor II

Re: Speed awful for over two weeks now


@BirdDog wrote:

@coryedwards1978 wrote:
@Amanda

I sent you a PM last week but I wanted to ping you here too just to make sure you got it.

Beginning to think @Amanda has been promoted past answering here or way too busy with other tasks. Maybe @Liz will help.


I get the same impression, that Amanda's been lifted out of the answering pit.    @Liz seems to be all by herself. May the Force be with her.

Highlighted
Sophomore

Re: Speed awful for over two weeks now

Thanks for the heads up @maratsade and @BirdDog. A prompt response hasn't always been the case anyway but I just wanted to make sure it didn't get missed. Either @Amanda or @Liz can help me out so that will be fine either way.