Yikes. Let's hope it's just a passing issue, Reggie.
@Reggie wrote:I hope this is not the new normal.
https://testmy.net/quickstats/Reggie59
This morning is the first time I've seen speeds this slow before 8AM. I'm not complaining, with all that is going on with covid19 I understand slow speeds. As a long time HN customer. I just want everyone know this too will pass. IMHO HN is doing the best they can.
How odd that it was down at 6AM like that, and on a Saturday no less. Glad it looks like it's picking back up again. I can't imagine doing anything more than the most basic of tasks with a speed of 1.4Mbps.
Mine has been holding up fairly well throughout this... https://testmy.net/quickstats/Gabe1972
I think more people are using their Bonus hours. That's what caused my speed to plummet. When our country get back to normal hopefully everyones service will be better.
Hi Reggie,
Thanks for sharing your experience and optimism. I just ran diagnostics on your site to be sure there wasn't any thing glaringly wrong, but all is working. Our engineers are indeed working to ensure the network is handling this increased traffic these days.
If you have any other concerns we can address, we'll be here.
Thanks,
Liz