Were you able to run some tests at tesmy.net as of yet? If so, could you provide the Results URL? It will look similar to the following...
You've got some tests done, and that's good. They may request of you a few more tests at different times of the day, if you are so they can get an idea of what's going on during other times, but this will give them a place to start. Right now is actually in the midst of a peak usage time, so speeds are often lower during this time of evening. Again, though, this will give them a place to start.
I just noticed that you have been using the 12MB size for the upload tests, as well. For future tests, use the 2MB size for upload tests, but continue with the 12MB size for download tests. The 12MB size you used for the upload tests gave accurate results, but you only need to use the 2MB for uploads. It will save you some data. 12MB for download and 2MB for upload.
Just to be sure, when performing the tests your are using a single device connected directly to the Hughesnet modem, right? No router. Routers can cause problems of their own.
Why are you complaining again when you haven't bothered to take the necessary steps to determine what the problem is and fix it? It's been six days and you've run no more tests, and the tests you did run aren't of much help because they were all run in less than an hour.