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Speeds below 500 kbs. last night

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rustythecur
Junior

Speeds below 500 kbs. last night

Hi Liz or Amanda,

I have a Gen 5 plan and since Sunday night has been extremely slow at night, going down to the 200 kbs. to 400 kbs. last night.

http://testmy.net/quickstats/Tom%20Flanagan


During the day the speeds are as expected. I bring this to your attention because in the past you both have been able to solve any problems I have had while Tech Support has been much less helpful.

Thank you
Tom

1 ACCEPTED SOLUTION

Nice! Thank you for the update, Tom. I'm glad the modem replacement has brought you back up to normal performance. We're here if you need us, so drop by any time!

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

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