Usually don't do speed tests but here are a couple of quickies:
Beam 13, Gateway is FLG
I'm on the Ultra plan that seems to be no longer available in my immediate location. Considering that most of beam 13 is over Lake Michigan methinks the Perch now have discovered the Internet. Could be the Salmon but I think they have better things to do
Liz won't be in until Monday, but fortunately she has me copied on her escalations. An e-mail came in yesterday around noon letting her know that the performance improvement changes were implemented early morning Tuesday (7/26).
Since you've been testing so much and ran out of data, I will be applying tokens to your account for that. If you're still experiencing connectivity concerns, please let me know and we can re-escalate.