Speeds

[Rneill]

So I have had Hughes net for about 5 months and ever since day one my internet speeds have been horrible. 2 megs a second or less. Hughes net refuses to accept the fact that there service does not work at my house. I do not know what to do at this point. Someone help point me in the right direction.

[Hal]

Hello Rneill, after reviewing your account it appears the monthly data usage was exceeded, which results in slower speeds until your next refresh date. I noticed on your account you had called in for help, and since you were not home they added data onto your account and ran a speed test showing you were getting good speeds. 

Please visit http://hninfo.us/FApolicyGen5 for more information regarding our data usage policy, and if you need help managing your data usage please visit here http://hninfo.us/datatips.