The code may indicate a problem at your gateway. The HughesNet reps on this site may need to run remote diagnostics on your modem. They're here approximately during business hours, but you can also call the customer service number, 866-347-3292 , available 24/7.
State code was 12.7.1 then jumped to 21.5.1 now it's back at 12.7.1
Welcome to the community, thank you for reaching out. I would be happy to assist you with this issue. Please send me a private message with the SAN or the phone number registered to the account.
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