I have been diligently tracking the status meter at the end of every day since Feb. 1st. In the beginning of the month, I went from 99% of data remaining to 91% remaining until 2/14. Since then, the bottom has dropped out of my data usage, with today I am currently at 39% remaining after starting the day with 47% remaining.
So, I used the graph tool to see how much data is used per day and low and behold, I am using less per day for the past few days than I was using at the beginning of the month, but the meter is telling me I am using up to 10% per day of my data. In the beginning of the month I was using more data per day, but the meter was telling me I was only using 1% or 2% per day.
No wonder people are aggravated, including me. Here I thought I had a handle on data usage, but the meter is horrendously inaccurate. Every month the same thing happens. the meter is telling me I have lots of data until the middle of the month, and then the bottom falls out and I eventually am over the data limit in the last week.
I unplugged my modem for a few nites when I went to bed and still managed to end up using data somehow. check your data, unplug modem when you aren't using it and soon as you plug it back in check data. also I know you probly already heard this but windows update,antivirus updates,ect do use data as well as if you have a virus,ect. I didn't hardly touch my data each month I have never been in fap mode and last month started seeing data depelete faster than normal. try a scan with bitdefender online virus scan and maybe check out ccleaner and other programs priform has. glary utilities is another good one to use.
So, last night after turning off my computer, I noticed the dancing lights on the modem. I then turned off every wireless device in the house ..... cell phone, Kindle Fire tablet, etc. I do not have a smart TV or any other smart device. The lights were still dancing even after everything, and I mean everything that uses the internet was turned off. I therefore unplugged the modem completely.
This am I turned on the computer after plugging in the modem at 6:30 am. When the time switched to 8 am, low and behold I was down 2% according to the status meter from when it was unplugged last night. (from 36% remaining to 34% remaining)
What's up with that? I do not live close enough to anybody who could plug into my modem somehow and pirate the signal. I can't even see the nearest neighbor 1/4 of a mile away. Something is very fishy here.
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Liz, I was not missing the bonus bytes, but at 8 am I was missing 2% of the anytime bytes. The main point I was trying to make is that I had dancing lights on the modem after everything, and I mean everything in my house that connects to the internet was turned completely off.
The other point I was trying to make is that the status meter is woefully inaccurate. I am using less bytes per day, but the meter is taking away a larger percentage of my byes available than in the beginning of the month when I used more bytes per day. The graph on the status meter says one thing and it doesn't match what the meter says.
I do not know how to take screen shots ( and it seems the consensus on this board is that a screen shot doesn't do any good in determining problems from where we sit), but in my handwritten notes, from one night of turning off to turning back on in the am, everything was fine until after the middle of the month and then things went awry.
I use VIPRE for security and have never had an issue with malware. My latest scan was yesterday.
Again we never had these problems under the old system and now that we upgraded to the Gen4 system, we have had nothing but problems since. I am really not concerned with the speed thing as we don't stream videos/movies. We just do plain old internet surfing.