The Status Meter is a small application that sits in your tool tray. We recommend that you don't use the Internet without it."
Yet, it is completely inaccurate. I contacted customer service and spoke with a very rude customer service lady who would not listen to me and interrupted me continuously when I was explaining my problem. I run a small consulting business. If I treated my customers the way I am treated by Hughesnet, I would not have a business.
I have never seen a "technology" company have such a horrible website and monitoring application. It should not be necessary for me to log into the modem to be able to tell how much data I have used. That is what the Status Monitor is supposed to be for.
I have spent hours with tech support - unsuccessfully - to attempt to resolve problems. I will be searching for other options just as soon as my contract is up. I thought upgrading to the best business plan would solve my problems. Apparently, it has just caused more problems.
Does anyone from Hughesnet ever read any of these posts, and, if so, do they just not care?
There are three ways in which to track your usage:
#1: The Modems internal SCC (System Control Center)
The SCC can be accessed at anytime by entering 192.168.0.1 into your browser:
Its "limitation" is that it only "resolves" to .1 GB increments so is rather to course a tool to track "detailed fine usage"
#2 is the Download Status Meter and it too is somewhat "course" in its resolution and is subject to a little delay:
#3: The "at a glance" meter found by logging into your "dashboard":
This is the one that offers the most detailed information right down to the single MB level.
A user may wish to more accurately pin-point data very closely if they suspect they have a data leak and are attempting to track it down.
Its more a matter of using the right tool for the job.