Pretty frustrating. Less than 1mbps dl since it was installed.
Thank you for reaching out to us. I'd like to look into this for you, please private message me your SAN (account number) or the associated phone number so I can review your account notes.
Thanks for sending me your SAN. I looked at your notes and saw that they did try to call the number ending in 85 last Friday and left a voicemail with a number and PIN for you to call back to continue troubleshooting.
At your convenience, please give us a call back and reference this case number to pick up where you left off: 130981608.
Good morning jgrichardson67,
Just following up on your case and I'm glad to see we've reached out to you and dispatched a tech for your site this weekend. I hope it goes well!