HughesNet Community

Sucky Service but it's all we can get in our area!

cancel
Showing results for 
Search instead for 
Did you mean: 
jjbovenzi
New Member

Sucky Service but it's all we can get in our area!

We recently became Hughesnet subscribers back in August after purchasing our retirement home in the country.  Hughesnet and one other company were our only choices and the other satellite company had no openings for subscribers so we really only had one choice.  Coming from having superb service with Charter for our internet and cable service and now stuck with this lame duck of a service really sucks!!!  DirecTV never told us we needed "high speed cable" to use OnDemand and other features that we're paying for but cannot access.  We have the 15gb plan and at the outrageous fees they are asking for the higher services I refuse to pay it!  We had 60mbps of download speed with Charter, now we can barely get 1mbps.  We had phone service with our package through Hughesnet but it was so horrible and ate up our bandwidth so we canceled that which was a long and frustrating phone call.  But we finally got them to drop the service with NO fees involved!  My wife needs the phone for work and since we get no Cell phone service out here it is VERY important that the house phone work and we got an AT&T hard line put in for that.  In the end... the service sucks but it's all that is available so we have to deal with it and hope that someone runs a REAL cable service into our area.  Good luck people!
25 REPLIES 25