This is a really odd situation.. So you changed your service plan and now RDP does not work? If that is the case I can move you back to your previous plan and see if that works? If so, I will alert our engineers. It could be an issue with the plan configuration.
I changed the RDP setting but no change. I have HT1100, I just upgraded to the Gen 4 Pro plan with 15/50.
I tried pinging to the remote computer and still time out, 100% loss.
What's odd is that even when I have been out of my anytime data, I've been able to remote in.
I'll post speed tests in a bit after I run a few.
My RDP hasn't worked all week, so on Wednesday I upgrading hoping I could get better speeds to access my remote computer but to no avail.
Can you run a tracert to the remote computer to see where the connection is dropping out out and share a screenshot of the results with us?
Are you on a VPN connection when running that tracert? If so, it's not going to give any results that are usable, and VPN's aren't supported on Hughesnet.
I can't access remotely without the VPN. Hasn't been an issue except every once in a while. When I signed up for service 7+ years ago, I was told the VPN would work and that is why I went with Hughesnet rather than other satellite providers.
The ping cannot locate the host now because I disconnected from the VPN.