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Sure is Funny the Difference with Tech Support Involved

New Member

Sure is Funny the Difference with Tech Support Involved

Sure is Funny how Great my System works when Hughes Net Tech Team is reviewing my Speed Test all week. Now it is Saturday Morning April 27 and they are home for the weekend:

Speed Test History

Date/Time Down(kbps) Up(kbps)

--------------------------------------------------------------------------------

04/27/2013 09:24:10 1044 995
04/27/2013 09:22:36 366 1154
04/27/2013 09:21:00 1331 1539
04/27/2013 09:19:37 701 1546
04/27/2013 09:18:09 1474 1564
04/27/2013 09:16:53 1138 1414
2 REPLIES 2
New Member

Re: Sure is Funny the Difference with Tech Support Involved

Gave a good report to Suz and I get this return

Speed Test History

Date/Time Down(kbps) Up(kbps)

--------------------------------------------------------------------------------

05/01/2013 19:32:11 814 807
05/01/2013 19:29:36 672 1343
05/01/2013 19:22:39 1159 1330
05/01/2013 19:19:52 845 421
05/01/2013 19:17:04 663 467
05/01/2013 19:14:49 298 1118
05/01/2013 19:13:13 252 711
New Member

Re: Sure is Funny the Difference with Tech Support Involved

Hi Jerry, again this looks like network traffic during Peak Time when you should expect to see your speeds slow down. Again, please give your dedicated agent a call so we can look into this for you to ensure that nothing else is going on that could be affecting your speeds.

Suz