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System Down for 48 hrs now

mallow
New Member

System Down for 48 hrs now

My system light has been off for 48 hrs now. I called last night and after some troubleshooting the representative and I came to the conclusion that it was probably ice on the dish causing the issue but this morning i have completely cleared the dish off and restarted my modem and im still having the exact same issues. 

 

Diagnostic Code: 0000-0000-1600-0043

State Code: 12.7.1 -- A transmit problem has occurred

 

I have also noticed that the IP Gateway Association State consistanly switches between "associating" and "Creating IPGW Pool"

2 REPLIES 2
C0RR0SIVE
Associate Professor

Re: System Down for 48 hrs now

If you are able, could you look at the radio on the dish, and look at the plastic lense, and see if it looks like water has filled it any?

Remy
Moderator

Re: System Down for 48 hrs now

mallow,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Remy