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System and transmit light not on

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New Poster

System and transmit light not on

System light and transmit light not on. Internet not working at all
3 REPLIES 3
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Distinguished Professor II

Re: System and transmit light not on

If you can connect a device directly to the modem, go here: http://192.168.0.1/#!/home/status

What's the state code?

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New Poster

Re: System and transmit light not on

My laptop don’t have a port to connect directly to the modem and my entire house is connected to google home so that’s how I work my lights. So it’s really important it gets solved. I’ll just have to call tomorrow
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Distinguished Professor IV

Re: System and transmit light not on

@Chelseasprings0 

 

Can you connect to the HughesNet modem via WiFi with your laptop, or even a tablet or phone?  The modem page maratsade linked to contains information that would be helpful.  


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