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System light off

Sbrashers
New Poster

System light off

No internet for the last 2 weeks. System light is off. I can reboot the modem and bring it back online but only momentarily but system light never comes back on....help!!!

2 REPLIES 2
maratsade
Distinguished Professor IV

Re: System light off

The reps on this site can run remote diagnostics on your modem; make sure you leave it plugged in. The reps are here M-F during business hours, so you will likely hear something tomorrow.  You can also call the phone reps; they're on 24/7.  

Damian
Moderator

Re: System light off

Hello Sbrashers,

 

Thank you for reaching out to us and welcome to the community. I see you had called in to have a technician sent out. I am confident that the onsite technician will be able to resolve this issue for you. Please update me here after the repair. 

 

-Damian