Hi familyd,
I see it's your first post here, so welcome to the community! From what I've gathered in this thread and in your account, our service is not going to meet your needs. Sgoshe and Bill have posted some valid points as well. "I changed to Hughes net because I needed more bandwidth to run my wireless devices."--This is not an ideal reason to switch to satellite internet since we have data caps (unless you're getting a satellite service to supplement your main ISP).
I've created a case for you: 51892960 Please call us at 866.347.3292 and reference that case number should you decide to cancel; your ETF would be waived per the instructions in that case.
Thanks,
Liz
Thanks,
Liz
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