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Tech guy came out Slowed right down after he left, back to .91 Mbs down, again. Still!

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Tech guy came out Slowed right down after he left, back to .91 Mbs down, again. Still!

Can anyone interpret this for me? This is what it said after the tech left and it slowed down again.

 
Config change detected for wan_net_info|
08/30/2017 16:06:032300342PEP: Parameter update due to configuration. Spoofing:current:ENABLED new:ENABLED.
08/30/2017 16:06:0810121System StateCode DOWN | Started at 08/30/2017 16:06:03 | Current State Code is 13.1.1 | SQF=123 Symcod=10
08/30/2017 16:06:1710221System StateCode UP | Recovered at 08/30/2017 16:06:12 | Outage Time 000:00:00:09 | Last State Code was 13.1.1 | SQF=122 Symcod=10
08/30/2017 17:12:1910121System StateCode DOWN | Started at 08/30/2017 17:12:14 | Current State Code is 13.2.3 | SQF=122 Symcod=10
08/30/2017 17:13:1910221System StateCode UP | Recovered at 08/30/2017 17:13:14 | Outage Time 000:00:01:00 | Last State Code was 13.2.3 | SQF=121 Symcod=10
08/30/2017 19:33:0210121System StateCode DOWN | Started at 08/30/2017 19:32:57 | Current State Code is 13.2.3 | SQF=121 Symcod=10
08/30/2017 19:34:0110221System StateCode UP | Recovered at 08/30/2017 19:33:56 | Outage Time 000:00:00:59 | Last State Code was 13.2.3 | SQF=121 Symcod=10
08/30/2017 22:43:4310121System StateCode DOWN | Started at 08/30/2017 22:43:38 | Current State Code is 13.2.3 | SQF=118 Symcod=10
08/30/2017 22:44:4410221System StateCode UP | Recovered at 08/30/2017 22:44:39 | Outage Time 000:00: