What the state code at the System Control Center?
Is your computer up to date?
What's your total monthly data allowance?
Does Outlook work during Bonus Bytes?
To get data drainage issues addressed by this community, follow this protocol: https://community.hughesnet.com/t5/Tech-Support/Where-s-my-bytes-Testing-for-data-leaks/m-p/77194#M5...
To have speed issues addressed by this community, please follow this protocol: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
If you decide to cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm
To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.
If you have a faster ISP in your area, you should perhaps contact them and see what they offer.
Good morning cc07,
We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you..