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This is the worst Internet .

New Member

This is the worst Internet .

This is the worst Internet ever. I got roped into buying the equipment after several conversations with customer service.and now I can't watch Netflix and I run out of anytime bytes before the month is over.
Assistant Professor

Re: This is the worst Internet .

Alecia, must set Netflix to medium or low definition as described here:

Even then can't do it for hours everyday or else you will eat through monthly allowance very quickly.

Re: This is the worst Internet .

Hi Alecia,

Welcome to the community and thanks for posting. BirdDog gave some good advice there for watching Netflix, adjusting your playback setting can save data.

Here are some additional tips to better manage your data, feel free to post back if you have additional questions.

Keep in mind there are countless factors that can use your data:
- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.

- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.

- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook: or adjusting your Netflix playback quality to SD:

-DirecTV On Demand or the Dish Hopper can use A LOT of data, you may want to disconnect it when not in use.

- more data sources can be found here, as posted by a fellow community member:

The most important tool to download is the Status Meter, available in the Customer Support Center, so download that if you haven’t already:

Alternatively, you can check your usage in your System Control Center at in your browser.

Finally, you may want to look into using a third-party data monitoring program to help you pinpoint the programs on your PC that use the most data. Community members have suggested and used GlassWire, so feel free to ask them for tips on using it:

If you have additional questions, please let us know, we're here to help.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.