Lab-Lover,
Just an idea. I noticed your comment above, and if you feel a little uncomfortable with talking on public message board due to your concerns being more involved, or if you would rather deal solely with the reps, you can always create a new post and make it private during the process. With doing this, only the Official Reps can see your post and replies and only they can converse with you, which would keep it completely private for you. The reps on here are at the corporate level, have a lot of experience with helping to pinpoint problems and solutions, and can speak directly with the engineers, which may actually give you much more thorough and involved support than what you can get from the phone reps.
Again, this is just an idea, but I thought I would mention it.
Lab-lover,
Amanda posted earlier:
"Just saw your second post. Glasswire is used by many of our customers here and I personally do not see it as a threat, but I don't see it as user-friendly either. I found it kind of hard to navigate myself and don't like that you can only monitor whatever its installed on. I would really recommend getting firmware for your router to do this instead. I believe our members have a recommended one, can't recall."
I have used Glasswire without issue for over a year. There is a lot of information displayed so "navigating" could be a little difficult at first but there are a couple of "views" that go straight to the problem ... what used my data and when did it occur.
Here are a couple if screenshots:
Setup:
Understanding the output:
Defining a specific period:
The downside to Glasswire, as Amanda stated, is that it will only show traffic on the single computer on which it is installed. While it can be installed on multiple computers and the data correlated it still leaves the issue of wireless devices.
The only sure way then is to remove the router from the picture and test one computer at a time or get a router that will allow the use of third party firmware such as Merlin that will run on certain routers so that the router can track usage by device:
I believe the Mods can take this post private at your request.
If starting a new topic look for this option during the topic creation:
BirdDog calls me the Hughesnet Data Miser.
Years of getting by on a legacy plan of 250 MB per day taught me how to bite a byte so hard it screams. 🙂
Those are "Gen$4 bux".
Kim,
FYI:
There is a way to look back further on past usage but with a few caveats:
#The "tool" is no longer supported as it was intended for what is now legacy plans
# If the look-back date is 24 hours or less there will be some line item hours that contain errors.
# The display is listed from the perspective of the eastern time zone so you will have to make the appropriate correction id you are in other than eastern time zone.
# The values have to be taken with a grain of salt as these are "gross" values instead of "net usage" that is actually charged against your data allotment
# You will have to enter your SAN that starts with the capitalized letters DSSxxxxxxxx and can be found at the top center of the modems internal SCC found at 192.168.0.1:
# Never post your SAN online !
# Keep in mind that this is a "History" not a real-time usage meter
The page output looks like this:
The page can be found here:
http://customercare.myhughesnet.com/frmUsage.cfm
Again, use this as a guide, not gospel.
Yep. A water bottle. I use it almost every day.