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Tips for getting help with slow speed issues

C0RR0SIVE
Associate Professor

Re: Tips for getting help with slow speed issues

Curtis,

There are procedures that must be followed, at the time of you creating this topic among many previous ones, you had an issue, and Jupiter II was not yet ready.  At that time the only recomendation that could be provided is the normal troubleshooting steps to help gauge what is happening and provide information for Hughesnet.

Now that Jupiter II is online, the option to upgrade exists for customers with speed issues that are on SpacewayIII and Jupiter One.

Also, needlessly bumping useless topics is rather unproductive.

Liz
Moderator
Moderator

Re: Tips for getting help with slow speed issues

Hi folks,

 

I'm going to lock this thread since it appears to be mainly a source of contention. Please review our community purpose and guidelines in the About the Community area. We want to maintain a welcoming and positive environment for our visitors.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!