Hughesnet Community

Ultimate Leak Test

cancel
Showing results for 
Search instead for 
Did you mean: 
wyomingfly
Freshman

Ultimate Leak Test

I just performed the ultimate leak test, by accident. I had the dish installed shortly after leaving the country, so the first 1 3/4 months the modem had nothing connected to it.

 

I returned to the US on the 20th with 8 days left in the billing cycle. When I connected the computer for the first time I brought up the System Control Center and 10% of the monthly data had been used during those 3 weeks. So over a full month 2.5 GB's sucked out doing nothing. Just to be clear, during this time no devices connected to the modem.

 

Reading the recent data loss post, the person mentions that modem 'overhead' is not deducted but it appears that it is.

 

How can this get fixed so I am not losing 13% of the monthly allowance for nothing?

21 REPLIES 21


@GabeU wrote:



   .............  I'm sure they would have compensated you with a data token.   

    This all happened quite a while ago, I imagine the token statute of limitations has expired by now.  :>)>