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Unable to Update Credit Card Info

Moderator
Moderator

Re: Unable to Update Credit Card Info

Excellent, thank you ecoalex!

-Liz

Thanks,
Liz

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New Member

Re: Unable to Update Credit Card Info

Always Welcome liz Smiley Happy


Moderator
Moderator

Re: Unable to Update Credit Card Info

Hi ecoalex,

We just met with software engineers to discuss your concern. We would like to do some additional testing with your account. May we do so and if so, are you free for a phone call today before 2 pm PST, or sometime tomorrow?

-Liz

Thanks,
Liz

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New Member

Re: Unable to Update Credit Card Info

Hi Liz-
Sorry I missed you today .I will be near the phone from 8-11 AM PST tomorrow.

Moderator
Moderator

Re: Unable to Update Credit Card Info

Good morning ecoalex,

No worries. The corporate office will reach out to you today at 8 AM your time.

Thanks,
Liz

Thanks,
Liz

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New Member

Re: Unable to Update Credit Card Info

Liz-
A Great Rep called me at 8 we tested the CC change option, and it worked (lol)
I wish to thank you and all at Hughes for truly caring for their customers.

Happy Thanksgiving !


Moderator
Moderator

Re: Unable to Update Credit Card Info

Hi ecoalex,

Thank you for the update! Glad to see that error isn't popping up anymore. Always a pleasure to help, you enjoy your Thanksgiving, too!

Thanks,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->