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Unable to access URL with port :2087

JamesGen5Biz
Freshman

Re: Unable to access URL with port :2087

Thanks @Michael57 

 

It's not a new site and works just fine if I'm out on my mobile network, or at a hotel, other location with this laptop. So it seems to be related to hughesnet and that 2087 port.

 

For the VPN, that also works fine on this laptop from my previous location where the client added my IP address to the network for access. But now moving here and switching to Hughesnet business, and getting a static IP, I had the client add this new IP address but I'm still unable to acces the site. Works fine on this laptop at the previous location. So the only difference is hughesnet.

 

The tech explaining how the the latency can cause issues for VPN makes sense. But I wish I had known that before I switched from residential to business for an added expense just to get an assigned public IP. It isn't faster than residential that I can tell. so there was no need to switch if I'm unable to VPN to a client.

 

Appreciate your help. I wish I could at least get the port 2087 figured out - it's a control panel for a web server I need to access now and then. 

 

 

Michael57
Senior

Re: Unable to access URL with port :2087


@JamesGen5Biz wrote:

It's not a new site and works just fine if I'm out on my mobile network, or at a hotel, other location with this laptop. So it seems to be related to hughesnet and that 2087 port.

 

 


Yes, that's why I suggested changing the router to use a different DNS server instead of the Hughes DNS server.  If you can access the website without the port number, then it's probably not a DNS issue but if not, I would definitely try changing out those DNS settings.

 

I misunderstood your VPN use case, I thought you were trying to VPN into your local network.  I do use VPN from the hughes network.  It's very slow, even slower than normal traffic because VPN traffic is probably deprioritized, but it is stable.  My VPN client uses port 443, If your VPN client is going outbound on a port other than 80 or 443, it's probably having the same issue as trying to reach your webserver control panel, it's being blocked for some reason.

MarkJFine
Associate Professor

Re: Unable to access URL with port :2087

Part of the issue with slowness on VPN is that is required to bypass all acceleration techniques for security purposes. Same with ssh. Then there's the whole extra ack/nack and encryption thing in that unaccelerated channel. Not fun.

 

I'm retired now, but when I worked at home I needed to use VPN in order to get to an Outlook enterprise server for email. Those are days that I'm glad are way past me.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Michael57
Senior

Re: Unable to access URL with port :2087

Yes, VPN is always going to be slightly slower (though compression at the end points will make up for the most material parts of acceleration) with the extra hop in the routing, the encryption, and the chattiness going on.  However, it's going to be even slower on congested networks running running QoS or other prioritization techniques, otherwise users would get around that prioritization simply by using a VPN.  So, ISPs pretty much have to lump VPN traffic into the standard or lowest tier.  If the ISP isn't overly congested then that won't matter much, but if it is...it's going to slow way down like what I see on Hughes. 

JamesGen5Biz
Freshman

Re: Unable to access URL with port :2087

@Michael57    Yes, I can access the main domain withou the port number. It's just a cpanel landing page, so the domain itself is working. 

 

And I had the same thought on accessing my client's VPN. Is it running on another port that may also be blocked. There isn't a port number in the VPN url I access that worked from the other location. But could be some routing happening behind the scenes that is not getting through with Hughesnet. Seems like anything I try to do outside the normal web and email ports, don't want to work. Just can't figure out how to open them up on my end. Maybe they are blocked at hughesnet access level. 

 

Even if it was really slow, I could get by. I only need to access either of these sites now and then. That's what is so frustrating. I may have to rent an office in town just to get their high speed/fiber internet and will then have no issues accessing these sites. But that's another monthly fee that's unexpected. 

 

 

 

James

JamesGen5Biz
Freshman

Re: Unable to access URL with port :2087

Looks like the other website I can't access when on Hughesnet, uses port 2660.

 

Has anyone been able to open up ports with their setup? I feel like it's all in the router but have tried everything from various port ranges (under NAT section of settings) as well as disabling the firewall, disabling windows firewall, etc.

 

How do i open up an outgoing port so I can access these remote servers? 

 

 

 

 

Michael57
Senior

Re: Unable to access URL with port :2087

I was hoping to test that this weekend as I host a webserver on a different ISP listening on a non standard port.  I even specifically opened up port 2087 so I can test the exact same port.  Unfortunately, I'm not on Hughes at my primary residence and was not able to make it to my Hughes based location over the holiday to test.  Maybe this weekend...

 

Anyhow, while it is possible that this is a router level setting, it may not be.  For instance, Hughes blocks port 25 and that's done across their network, not at the router.  Generally routers would not, by default, block traffic like that.  It isn't inherently unsafe to send http(s) over non standard ports, especially outbound.  So if it is at the router, it's a little non-standard, but definitely possible.  At the router, a Firewall config may block stuff like that, but you disabled the firewall so I'd expect that traffic to flow right out.

 

In doing some research about Hughes and ports, most links refer back to port mapping, which again probably isn't applicable to your case.  I did find an old post from Liz that stated Hughes only blocks port 25 and that post referenced another source.  Unfortunately, that was a very old post (like 2016 I think) and the link to the source post was broken.  It's possible things have changed.

 

In the meantime, you could try using an external proxy server or maybe try the TOR Browser (I think TOR uses an external proxy behind the scenes for you), though I'm not super familiar with it, but it's probably worth a shot.  

JamesGen5Biz
Freshman

Re: Unable to access URL with port :2087

@Michael57  Really appreciate the insight and having another set of eyes on this. It's baffling.

 

I'm going to be in town tomorrow where I can test some things on my mobile hotspot to make sure I can still get to the cpanel login. I did see someone in the past having issues getting to their PLESK panel which is basically the same thing. 

 

If I run a tracert to that :2087 URL, it doesn't even try to find it, says unable to locate. If I do the domain without the :2087, it finds it just fine and runs through the hops to get there.

 

I tried the VPN URL that I also have trouble with, and a tracert it will get like half way there and die... so I think thats the VPN delay that I've seen mentioned where it just can't get there in time... it was many seconds to even get halfway there.

 

Well I'll see how tomorrow's test goes. Next step is I'm having to rent an office space to get fiber internet in town and I''ll be able to connect to all this stuff that way. But frustrating to not have that connectivity at home for sure.

 

 

 

Michael57
Senior

Re: Unable to access URL with port :2087

I finally made it to my location where I'm on HughesNet.  I was able to connect to a website on port 2087 and a couple of other random ports I opened, so it's not being blocked across the HughesNet network.  Since you are blocked on multiple devices that work fine when not on your Hughes network, then I have to agree that it's likely in the router and not on the PC.  The only thing that I can think of that would cause it, is the firewall, but you've said you have disabled that.  The only other difference is that you are on a business plan and I'm on residential, I am not sure if that adds an additional security layer that could be getting in the way.

 

I am a little confused about your traceroute, you should at least see it hit your router before being stopped.  However, traceroute doesn't really use a port test like that, it's just sending ICMP packets so it's not really going to be a useful tool for this.  My guess is on Windows it doesn't allow you to specify a port (which makes sense) so  specifying a port in the URL is bad syntax which is why it doesn't go any further.  On a Mac you can specify a port with the -p option, but that's to get around port conflicts which shouldn't be an issue for you. 

 

My only suggestion at this point is calls to the Business Tech Support, sorry Smiley Sad 

 

 

Remy
Moderator

Re: Unable to access URL with port :2087

JamesGen5Biz,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Remy